Oracle Launches Customer 2 Cloud Program

In his Siebel Observer publication, Bruce Daley informs us that Oracle changes its policies to allow Siebel support fees to be applied to Cloud products.

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Oracle Corporation (NYSE: ORCL)  has announced new licensing policies that make it easier to exchange Siebel shelf ware for other CX products. Called the Customer 2 Cloud program, the new policies hope to overcome some of the common financial and technical problems Oracle customers experience in transitioning from Oracle on-premise software to Oracle software-as-a-service Cloud products. The Customer 2 Cloud program allows Oracle HCM and CRM customers to exchange some of their on-premise support budget for new Oracle Cloud products.

"The Customer 2 Cloud program helps organizations get their hands on the latest technology," says Rod Johnson, group vice president, Oracle Applications and Industries Solutions Group. "This program aims to remove the financial and integration challenges that can impact a company's adoption."

Oracle Customer 2 Cloud program is open to Oracle CRM and Oracle HCM customers that are running Oracle's Siebel, Oracle E-Business Suite, Oracle's PeopleSoft and Oracle's JD Edwards EnterpriseOne solutions on-premise. Oracle customers also have the flexibility to shift to a hybrid model with both on-premise and cloud applications.

Customers can convert their existing on-premise support budget to subscribe to Oracle Customer Experience Cloud and Oracle Human Capital Management Cloud services within the same product family. For example, a customer with on-premise seats for Oracle Siebel eService can transfer those seats to Oracle Marketing Cloud.

For more information about the details of the program see http://www.oracle.com/us/corporate/features/customer2cloud/index.html

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This article was originally published on the Siebel Observer web site.

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@lex

Get Ready for Oracle Applications Cloud Release 8 (Updated)

As Oracle expands its Cloud business through both acquisitions and new releases of its own Fusion Applications (which are the backbone of Sales, HCM and ERP cloud), a new product line is emerging, nameley Oracle Cloud Applications. This is a combined offer of:

• Sales (formerly Fusion CRM)
• Human Capital Management
• Financials
• Value Chain Execution
• Product Value Chain
• Procurement
• Project Portfolio Management

These applications are based on Oracle Fusion Applications and are hosted in the Oracle Cloud together with other Oracle products such as Marketing Cloud or Service Cloud.

Still from an Oracle video on Sales Cloud.

With Release 8 of Oracle Cloud Applications (and Fusion Applications), Oracle explores new ways in informing customers about enhancements and new features in the form of a release 8 readiness page on cloud.oracle.com.

In addition to checking out the content on that page, the seasoned Fusion Cloud observer may want to peruse the really awesome Oracle Product Features application. After logging in with your oracle.com account, accept the disclaimer and select Oracle Cloud Applications. Then you can review the new features and produce reports.

Update: Richard Bingham at the Fusion Applications Developer Relations blog published a series of articles on the new features that come with Release 8.

have a nice day

@lex