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Oracle Corporation (NYSE: ORCL) has announced new licensing policies that make it easier to exchange Siebel shelf ware for other CX products. Called the Customer 2 Cloud program, the new policies hope to overcome some of the common financial and technical problems Oracle customers experience in transitioning from Oracle on-premise software to Oracle software-as-a-service Cloud products. The Customer 2 Cloud program allows Oracle HCM and CRM customers to exchange some of their on-premise support budget for new Oracle Cloud products.
"The Customer 2 Cloud program helps organizations get their hands on the latest technology," says Rod Johnson, group vice president, Oracle Applications and Industries Solutions Group. "This program aims to remove the financial and integration challenges that can impact a company's adoption."
Oracle Customer 2 Cloud program is open to Oracle CRM and Oracle HCM customers that are running Oracle's Siebel, Oracle E-Business Suite, Oracle's PeopleSoft and Oracle's JD Edwards EnterpriseOne solutions on-premise. Oracle customers also have the flexibility to shift to a hybrid model with both on-premise and cloud applications.
Customers can convert their existing on-premise support budget to subscribe to Oracle Customer Experience Cloud and Oracle Human Capital Management Cloud services within the same product family. For example, a customer with on-premise seats for Oracle Siebel eService can transfer those seats to Oracle Marketing Cloud.
For more information about the details of the program see http://www.oracle.com/us/corporate/features/customer2cloud/index.html
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This article was originally published on the Siebel Observer web site.
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@lex
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