Siebel is mysterious. Along with those magical user properties there exists hidden methods that can do wonders for you. It is a real Archimedes-Eureka-Feeling when we encounter any of these hidden methods in siebel.
Recently i was struggling with Update Siebel Operation Step in Workflow with some context issue till i found "UpdateRecord" hidden method for "Inbound E-mail Database Operations" business service. This method is not displayed in the available list of methods for this business service but however can be comprehensively used in the workflow (we can verify with Business service simulator).
Usage:
Business Service: Inbound E-mail Database Operations
Business Service Method: UpdateRecord
Method Argument:
BusComp - Name of the Business Component
BusObj - Name of the Business Object
Id - Row ID of the record to be updated
Field: FieldName1 - Value to be updated
Field: FieldName2 - Value to be updated
Field: FieldName3 - Value to be updated
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