They say software upgrade is nothing but a replacement of old bugs with new bugs. so better be prepared when you are going for machine upgrade, a working code may meet dead end. Recently one of my friend upgraded his machine to Windows 7 with IE 9. To our initial delight siebel was working fine but devil really lies in details. While trying to modify existing applet and view web templates siebel started crashing. Whenever "Edit Web Layout" was clicked siebel stopped working. After some search it was found that because of IE 9 that siebel was crashing. The crash was found to be due to mshtml.dll that is related to the version of the Internet Explorer. Morever it was found that Internet Explorer 9 is not listed as a supported IE version in System Requirements and Supported Platforms document for Siebel Version 8.1 (I know this should have been referred prior installation) but thought of tools crashing cause of IE version never crossed mind. After IE 9 uninstall, tools started working fine perfectly.
Anybody facing a tool crash on edit web layout, make sure you don't have IE 9 installed on your machine.
Happy crunching!!
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